1 reviews | Active since Member
The service l recieved at Renault is extremely poor. They just don't care, even after countless complaints they fail to deliver. I took my car in for a service and it was perfectly fine until after the service then it started giving me problems. When l picked my car after the service they said "see you Next year with a new car", this happened in Dec 2022. Now after a few days my car wouldn't start, l was Jumpstarted twice then l bough a new battery. That didn't help either because the following day my car died and it's been 4weeks since they took it. The funny thing is that after it was towed, with the request from renault roadside assist, l phoned a week and nobody in that company knew where my car was, because they didn't follow up with the towing company. They didn't even know who picked up my car, ridiculous if you ask me. I have had to phone these people every 2nd or 3rd day to find out what the problem is, eventually they told me they "SUSPECT" its the card that stopped working, requested l bring my 2nd key and l did but that didn't work either. How can a big company like this tell me they suspect, shouldn't they be experienced enough to find the fault in the vehicle!!! I don't have a car for 4weeks now, every time l make a call, they promise to call me back but they never do. The service is extremely poor, they don't even deserve 1 * they deserve ZERO.