Horrible Customer Service

Motus Renault in Tokai has not once or twice disappointed me with their service but a third time too. First when I booked my car in to have them check why my Kiger was losing power on hills, they told me I needed to book the car in for that, which I did only to get there the day and having been told their machine is broken. Why not tell me this before. Then I went back because my battery which is only 7 months old died on me when fetching my son. They told me they've ran the checks and battery is 100% only to find a month later once again the battery dies on me and both the Renault assist gents told me they had been out restarting Kigers with exactly the same error. Now , i want the battery changed for a new one or im taking this further. I never wanted to buy a Renault because of issues they have had over the year s and then I thought let me give them a try this time. Epic fail!