Bad Service Incompetence

Here is to all Renault Kwid owners. Renault has decided to discontinue the timing chain on the Renault Kwid so if you need to replace it they are going to send you a bigger one and you then have to change all the parts around it to make it fit so extra costs and a chance of damaging the motor. Second don’t think of complaining because then you will deal with the following people Malcolm Perrie, Lucy from Client services and the very incompetent branch in Vanderbijlpark. To date this has been the worst experience of manipulation and lying. Third don’t think that the branch closest to you will know about this change as the head office did not even know what’s going on in their own company. So best thing is to do get rid of the car ASAP as dealing with the Motus group is virtually impossible.