Renew It Sandton damaged my Taillights when doing repairs - now hiding

I fetched the Rav yesterday 28 April 2025 and the repair and paint job was done well however the right hand side tail lights seem smoked up and contamination inside when I did inspection to pick up the vehicle and a slow puncture on rear left tyre. I showed this to Softleen show said it will go away when I park in the sun.The misty tailights has actually got worse. I informed Carmella and copied in the Director. Directors PA called 5 months ago informing they will attend to it.I told the directors PA to send an email but she never did then ignored me till present. I left the Rav in direct sunlight for more than 6 months but water and contamination marks inside the tail lights are still evident and not fading away as requested by the lady at Renew It (Softleen).Maybe different for other cars as these lights are LEDs. The taillights will either have to fixed somehow or be replaced as part of this accident claim. We need to make sure the assessor understands that this is not betterment in any way. I sent pictures immediately of the damages and did so for months but have been ignored. I was forced to pay the R5000 excess to Old mutual event though I was stationary at Red traffic light when the other vehicle bumped into the side of my vehicle .I am now exposing the Renew It Sandton Director so the CEO and other Execs can step in and resolve this ignorance and bad attitude to hide from resolving issues and hope the customer gets frustrated and go away. I am willing to fight for what's right and next step is Tik Tok and Facebook exposure then Ombudsman if I am ignored further and if the damages not rectified.