Disgusted

My vehicle was booked in to renew it wynberg for repairs to the back tail gate that took the repair over a month to do a small repair on the back tail gate.

A month passed the lady who at renew it wynberg left or went somewhere, so a different female at renew took over my case and even then I had gotten no communication as to the information regarding the vehicle.

On the day they called me in to tell me my vehicle was ready I came in and looked at the vehicle and it was not up to standard. I then spoke with Charity and advised her and she was the female who took over my case and she advised to mark the areas.

I then waited for a week passed and they did not call me, then the following week they call me at 2:30pm saying my vehicle is ready for collection and it was Friday passed dated 21/02/2025. I then get to pick up the vehicle and I find the vehicle battery is flat, I jump in the vehicle and see that there is no petrol. At this time I have given up and drove away utterly disappointed in the service I have gotten from renew it.

This was an insurance claim as I have a construction company and also the inconvenience and poor quality of workmanship I have received from this supplier.

I have the tracker app on my phone and I get alerts everyday when my vehicles are moving. And in my head I'm wondering if this vehicle is suppose to be getting repaired to drive.

When my driver had dropped it off he advised me it was left with a half a tank of fuel and when I picked it up it was empty.

This service is not acceptable and someone should be put in place to manage this branch better.