Multiple additional surcharges tacked on

This is the second time Ive rented from this company.

After the last time where the car I booked broke down when on holiday and stranded me at my destination, resulting in me having to book additional days at my accommodation, I thought I would give them another try. In fact I had to take the car to be fixed etc. The manager of the CPT branch apologised and refunded me two days of rental. Not really sufficient but anyway.

I thought I would give the brand another chance and on the day of collection, I was told I wasn't allowed to drive on any gravel road and there would be a surcharge if I did. The road I had to drive onto due to severe flooding with all the rain in the western cape at my exit route, was a dirt road and it was that, or get stuck.

I was charged an additional 900 rand for that. Secondly, the car cut out when driving to my destination and I don't think it had been serviced properly.

Then I was told they had to check for damage to the bottom of the car, I'm guessing to see if they could charge me more money.

AND I was told I would be charged 80 rand to clean the car.

The total cost for 3 days hire was: 1773 rental for three days 899 for gravel road 80 for cleaning

Total : +/- 2600 for car rental which should have been under 1500 off season.

This place expensive and more so than their competitors. Go to Thrifty or others.

This golf polo was way more expansive than renting from other competitors in the country. Also beware of these strange charges that suddenly pop up.