Lack of Fairness and Support from Rental Housing Tribunal

I am disappointed and frustrated with the lack of fairness and support I have experienced from the Rental Housing Tribunal (RHT), particularly in my ongoing correspondence with Ms. Vani Sitatu.

Despite repeated attempts to seek assistance and clarity on a matter involving a valid TPN lease agreement, I have received no meaningful help or intervention from the Tribunal. I reached out after receiving legal guidance from TPN, expecting the Tribunal to uphold the terms of a legally binding lease. Instead, I was met with dismissive responses and no practical resolution.

Mr. Vani Sitatu even stated, "it’s okay when the money clears in your account," which directly contradicts the payment terms outlined in the lease agreement. This kind of response not only disregards the legal framework provided by the lease but also creates confusion and undermines confidence in the Tribunal’s role.

I was advised by TPN Legal to approach the Tribunal for mediation and support. Unfortunately, the experience has left me feeling unsupported, unheard, and at risk of financial harm.

My matter with the tenant is ongoing, and I am still looking for meaningful support from the Tribunal to resolve this issue fairly.

I have since seen that many others have shared similar experiences on Hello Peter. It is concerning that a body meant to mediate and uphold the law appears to consistently fall short of its responsibilities.

The Tribunal needs to improve its responsiveness, provide equal and fair treatment, and take its mandate to assist both landlords and tenants seriously.