Rentokil Initial
1.4|136 reviews
Responds in 6 hours 40 min
FH
Fritz H
1 reviews | Active since Member
27 Jan 2026, 09:31
Don't Trust Rentokill
After my initial complaint about Rentokill negelcting to honour their commitments, they got back to me, but only to break more promises:
Below from Sandisiwe, but no refunds were received: Dear Mr Van Heerden, I hope you are doing well this morning. Please accept my sincere apologies for the inconvenience caused. The AR team has confirmed that the refund will reflect in your bank account by next Friday, 23 January.
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Replies (56)Rentokil Initial's replyOfficial
27 Jan 2026, 09:34Good Day Fritz van Heerden
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Best regards,
Rentokil Initial's reply27 Jan 2026, 09:34
Official
Good Day Fritz van Heerden
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Thank you for bringing this to our attention.
You will receive a call from one of our Customer Support Quality Coordinators to discuss your concerns with the relevant manager so that we can address the issue accordingly.
Thanks.
Kind regards,
Sagren Govender
Customer Support Manager
Best regards,