FV
Fritz H
Active since Jul 2016
8
Reviews
0
Industries
Reviews
8 reviews3 months ago
Don't Trust Rentokill
After my initial complaint about Rentokill negelcting to honour their commitments, they got back to me, but only to break more promises: Below from Sandisiwe, but no refunds were received: Dear Mr Van Heerden, I hope you are doing well this morning. Please accept my sincere apologies for the inconvenience caused. The AR team has confirmed that the refund will reflect in your bank account by next Friday, 23 January.
56 replies
3 months ago
Beware of signing Debit orders with Rentokil Initial
We have been clients of Rentokil for a number of years. We gave notice of our service with them a number of years ago, and found it really difficult to get them to take money from our accounts after services had been cancelled. When we returned to make use of their services some time later, we got confirmation that the deal could be terminated by one calendar month notice. We find ourselves with the same problems as before, and despite confirmation by Jayshree Pillay our key accounts manager they have now taken funds of our account for the second time after our notice period. I am now having to recover funds from them. Whatever you do, don't sign a Debit order with Rentokil Initial, it will cost you, and you will need to fight to recover the funds they will deduct ********ly.
56 replies
5 months ago
Webafrica simply ignores customers
Webafrica's poor service is causing endless frustration. You have no way of contacting them, and I have simply been ignored by their Watsap line since yesterday. Stranded without Internet I am just left in the dark!
0 replies
6 months ago
Hassle Free Good experience
Awesome friendly hassle free no-nonsense experience. Thanks so much! I can recommend Woodford Car hire as this is the second time I have used them, and consistent good service was experienced.
53 replies
8 months ago
ABSA quit after pensioner is de*****ed
My Father, who is a 83 year old pensioner, recently fell victim to online *****. ABSA ***** decided he will not be reimbursed for the for the loss, even though it seems the ***** was picked up. We asked ABSA ***** to provide the reasons for not refunding funds, but there has been no reply even after follow-up mails. We have many un answered questions: Why was the credit limit increase allowed? How was the telephone number of my father linked to the account? Was the funds that were transferred from his credit card (after they increased the limit of a pensioner to R100,000) intercepted? How did the *****sters gain access to his account. A pensioner losing over R60,000 and no outcome of the investigation? Come on, you need to protect your clients who have been clients for over 6 decades?
53 replies
58 months ago
Sage Accounting Poor service
Please be weary of Sage Accounting and Billing. Sage are quick to bill, and they bill incorrectly, but good luck then on getting a hold of them or getting a reply on your emails.
159 replies
103 months ago
weFix Poor service - Be carefull to pay a deposit to them
I am very disappointed with the service received from weFix Waterfront. After paying a deposit of over R2,500 for an order of a new screen for my Samsung Galaxy S7 Edge on 19 October 2017, I was promised parts will be ordered and I will be contacted soon. After following up several times, and hearing stories of couriers that would arrive in a few hours, and having been told I will be contacted I eventually asked if I could be refunded as I was leaving out of town on 7 November. I got sent an email by weFix on 2 November requesting my bank details for a refund. I replied with the bank details on the same day. I have sent further emails following up on 6 November and 9 November, but I have not heard from weFix, nor have I received the promised refund. Please think twice before using weFix!
183 replies
119 months ago
Merchants don't accept payment by Diners Club cards!
<p>I am a business owner in the retail industry.<br />We take payment by credit card, and use Standard Bank Merchant services.<br />We have in the past accepted payment by Diners Club Cards, but only for small amounts around R200, and we have always received payment.<br />In November 2015 we accepted payment by Diners Club Card for 2 transactions, just short of R10,000<br />When we didn't receive payment at the end of the month we contacted our Merchant services, and they informed us that it was due to us not having a formal agreement with Diners Club, and after signing same agreement they would be able to release payment, and deduct Diners Club fees.</p> <p>We signed the agreement, and in February 2016 we received payment from Standard Bank Merchant services.<br />On 1 March Diners Club (who now had our banking details due to us signing an agreement) went and deducted the total from our account. I queried it, and up to today they have not given us a reason.<br />Below is the last mail I received from them:<br />From: Morrings, Nicolene ********** <br />Sent: Friday, June 3, 2016 9:19 AM<br />To: ........................................................<br />Subject: FW: Ref 019267<br />Importance: High<br />Good Day<br />We acknowledge receipt of your below email.<br />This is still under investigation with the IT department. We will be following up to provide urgent feedback.</p> <p>If you are a merchant thinking about signing up with Diners Club, please think again.<br />I am out of pocket to the tune of R10,000 since November 2015 (8 months) and still no reason.</p> <p>Remember the funds were there, held in trust by standard bank and transferred to our account in Feb 2015 (more than 3 months) so it's not like its card fraud or the funds were missing.</p> <p>I have stopped accepting Diners Club Cards for Payment, and I would advise you to do the same!</p>
159 replies
Review Distribution
5 Star
1 (12.5%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
0 (0%)
1 Star
7 (87.5%)