Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim

Confirmation Message *Business Name:* Repair Solutions *Rating:* 1 out of 5 *Review:* The assessor has been very *********** in the way he is currently handling my ongoing claim. There are no updates with responses to my emails nor a call to update me on the status of my vehicle. I have Ross Champion who is outsourced calling me daily providing me with updates which should not be the case. My vehicle was never physically assessed I was advised to send through pictures and based on those a quote was initiated. All of which now the assessor is declining. My car is sitting in the panel shop for nearly a month with no work done on it as yet. Absolutely disappointed with the service which is causing a great inconvenience Santam your staff are very helpful and polite. It is the outsourced companies that give you a bad name.