Rest Assured
Unclaimed Business
|2.3|4 Reviews (last 12 months)|This business does not respond to reviews
Rest Assured
Unclaimed Business
|2.3
4 Reviews (last 12 months)
Does not respond to reviews
Performance(last 12 months):
NPS Score
-100Unlikely
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.3|4 Reviews
Sep '25 - Aug '26
Recent reviews (4)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceA
Anonymous
1 reviews | Active since Apr 2013
12 Feb 2026, 07:05
SLEEPLESS NIGHTS
Rest Assured ran a Black Friday sale on their Como Nap range. I ordered a single mattress online from The Mattress Company only to be told there is no stock. I phoned Rest assured and was told I can just order the mattress, but they were closing the Johannesburg Factory over the festive Season I said I would wait and The Mattress Company placed the order. Late January I was advised that they no longer manufacture the Cosmo Nap Range. On investigation I discovered they never manufactured a single mattress in the Cosmo Nap Range and were lying. It took weeks and now I am sitting with a Wimbledon mattress which is not suitable at all!!! Wish I never bought a mattress, and I am still receiving e-mails for a Single Cosmo Nap Mattress.
Helpful (0)
|Replies (0)A
Anonymous
1 reviews | Active since Apr 2013
12 Feb 2026, 07:05
SLEEPLESS NIGHTS
Rest Assured ran a Black Friday sale on their Como Nap range. I ordered a single mattress online from The Mattress Company only to be told there is no stock. I phoned Rest assured and was told I can just order the mattress, but they were closing the Johannesburg Factory over the festive Season I said I would wait and The Mattress Company placed the order. Late January I was advised that they no longer manufacture the Cosmo Nap Range. On investigation I discovered they never manufactured a single mattress in the Cosmo Nap Range and were lying. It took weeks and now I am sitting with a Wimbledon mattress which is not suitable at all!!! Wish I never bought a mattress, and I am still receiving e-mails for a Single Cosmo Nap Mattress.
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Replies (0)ME
Mohammed E
1 reviews | Active since Feb 2026
5 Feb 2026, 18:40
Rest assured a bunch of ****mers and *****s
I've received absolutely pathetic and ridiculous service from this company. I purchased a bed in October 2025 only to find the bed sinking by November and reported it to the bed shop I bought it from, they in-turn sent my complaint to their supply REST ASSURED (kzn branch) who asked me to pay R383 for an upgrade. I received the bed yesterday the 3rd of February and to my surprise when I got home, I noticed that the bed they replaced my original bed with was a much cheaper brand, manufactured in 2011 and comes with a 1 year service warranty as opposed to the one I initially complained about, that had a 7.5 year warranty. I immediately called them and they've asked me to email and someone will be in contact with me. Up until today theres no reply or communication. I called their head office (cape town) and spoke to a Lizelle and she has made contact with their durban branch twice and promised that management would call and they still haven't. Their service is absolutely terrible and frustrating.
Helpful (0)
|Replies (0)ME
Mohammed E
1 reviews | Active since Feb 2026
5 Feb 2026, 18:40
Rest assured a bunch of ****mers and *****s
I've received absolutely pathetic and ridiculous service from this company. I purchased a bed in October 2025 only to find the bed sinking by November and reported it to the bed shop I bought it from, they in-turn sent my complaint to their supply REST ASSURED (kzn branch) who asked me to pay R383 for an upgrade. I received the bed yesterday the 3rd of February and to my surprise when I got home, I noticed that the bed they replaced my original bed with was a much cheaper brand, manufactured in 2011 and comes with a 1 year service warranty as opposed to the one I initially complained about, that had a 7.5 year warranty. I immediately called them and they've asked me to email and someone will be in contact with me. Up until today theres no reply or communication. I called their head office (cape town) and spoke to a Lizelle and she has made contact with their durban branch twice and promised that management would call and they still haven't. Their service is absolutely terrible and frustrating.
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Replies (0)JJ
Jim J
1 reviews | Active since Jan 2026
19 Jan 2026, 10:52
Mattress backache
Bought a Kingsize XL Aberdeen BT mattress 2 days ago. Slept on it now for two nights and back killing me. Warranty card says "new mattress maybe too firm". Assumes that means in time your back won't hurt. Advise against buying this product unless you have someone to break it in for you.
Helpful (0)
|Replies (0)JJ
Jim J
1 reviews | Active since Jan 2026
19 Jan 2026, 10:52
Mattress backache
Bought a Kingsize XL Aberdeen BT mattress 2 days ago. Slept on it now for two nights and back killing me. Warranty card says "new mattress maybe too firm". Assumes that means in time your back won't hurt. Advise against buying this product unless you have someone to break it in for you.
0
Replies (0)J
J.E.Coetzee
1 reviews | Active since Oct 2022
27 Nov 2025, 13:20
Stress less, get the best
Stress less, get the best. Today was a test ...... Forget the rest
Helpful (0)
|Replies (0)J
J.E.Coetzee
1 reviews | Active since Oct 2022
27 Nov 2025, 13:20
Stress less, get the best
Stress less, get the best. Today was a test ...... Forget the rest
0
Replies (0)