Horrible practice and abusive

Retail capital operates like mashonisa - absolute horrible practice! They use abuse and bullying tactics and do not follow through the proper channels. The business that they provided a loan to went under liquidation during Covid and is no longer operating yet they refuse to follow the correct legal procedures. I’ve requested a statement showing all payments I’ve been making in my personal capacity and they have refused to provide this for well over 2 years so I’m practically throwing money without any indication of what the balance is. They will call and harass you even go as far threatening you. Seek alternative options, this company is run like a mafia