Scam.. Stay away please

Dropped Inverter off first week of January 2023. Have pretty much accepted the fact that I'll never get it back. Excuse after excuse, terrible excuses that make no sense. Zero communication skills. Will be lodging a case at SAPS. Just don't have the physical unit number they are staying in, but details herewith: 063-528-5368 & 066-267-0212. Ascot Square Communicare, Cnr Lobelia & Oleander Street.