BAD CUSTOMER SERVICE AT REWARDSCO

I received an MTN Router via Rewardsco that never function because there is no internet coverage in my area. I called Rewardsco and I was told that I must return the router at my nearest MTN store, which I did. ThRITM434895e reference number for my query is

Rewardsco continues to debit my bank account for an non existent router. I'm being sent back and forth from Rewardsco to MTN for a cancellation and refund of the deducted amounts.