Rhenus express complaint

Wrong delivery address. Waited all day for them to arrive when they finally called and found the correct delivery address, then they took my package to their depot. I have not been updated for the next delivery schedule. And after repeated attempts to call their number not a single person answered. If someone would have answered I would have been able to collect my package from their depot which is literally less than 15mins away. Now I have to wait for my delivery and arrange someone to collect it without any notification or feedback from these people.