Theft and assault and no one wanting to assist

Our vehicle was ****** from Rietvlei zoo farms parking lot on tin cup side ,Car guards on duty are seen texting and then leaving the scene for 15 mins while our vehicle is ****** and they are taking no responsibility for these actions and my fiancé was then assaulted by guards on scene apparently "external" guards but Rietvlei is not providing us with the details in order to trace the people involved,i would not recommend this place for any event or function as they choose to hire staff with no training and take no responsibility or assistance to resolve the issue at hand. Vehicles are ****** every week and nothing is being done and security not being held responsible for letting it happen and conveniently leaving the scene for 15 mins . You are not safe at this location as money is their only want and not the safety of their customers