Excellent Service

In this day and age , it is so easy to write a terrible review on poor service or products , so it gives me great pleasure to pen these few words on excellent service received. I have a Rip Curl Drift series watch, it’s old BUT LOVED. I had issues with my light and sent the Service Centre an email, late afternoon. I received a call early the next morning asking me to explain my problem, which I did. Jason Jacobs was friendly, professional and thorough from the start , until my watch was handed back to me , in perfect working order. I received updates on progress throughout the process. Well done Jason, you are flying the flag high for an international brand. Special mention must be made of security downstairs who welcomed me and kept an eye on my transport, the receptionist who greeted me politely and got the ball rolling , and last , but not least , Darian Govender who expertly repaired my watch. A big shout out to all of you. You guys rock and have confirmed my belief in the best surf products available. Go Rip Curl!!!