River Club theft of funds

I have been a member of the mashie course for 3 years - I was given no notice that it closed down. Found out the hard way. Fees have been deducted a month after it closed. I called to tell them to stop the deduction as it’s closed. They said they transferred my payment to Kenilworth driving range… no further explanation- I was not a member of a driving range ever before They have now deducted again. I called again- they said I need to send an email as it has to be in writing I did that Then they said they can’t refund the money because it wasn’t in writing.

They had nothing from me in writing to move my payment from mashie golf course to a driving range in a different suburb…

This is simply not legal by any stretch of the imagination.

They will have done this to hundreds of x members without notice or permission.