Excellent service by the workshop manager

Although it was very frustrating to have my car at the Riverside Autobody for over a month, they truthfully gave me the indication and estimated timeframe when i booked the car in. They rightfully advised me to get a courtesy car through my insurance. The overall service was good, but i would like to single out the workshop manager, Matthews. He is an ambassador of that workshop, he even came to my home during his leave days to fix what was outside the panelbeating scope of work. This extra mile saved the workshop and insurance company time and money because my car was supposed to be booked and taken to VW for reprogramming. Instead he found the problem and fixed it for free.