Theft at Riverstone Lodge

I booked for weekend and stayed there with my family. Dont have any problem with the place but the way this situation was handled. We left 2 jackets behind when we checked out. When we got home and realized, I contacted the Lodge and they located the jackets and kept it at lost and found. 3 weeks later when I went to fetch the jackets, they could only find 1 and the other jacket was missing. The manager made some calls to staff that were off to get more information but still couldn't locate the jacket. I did not collect the 1 that was there because I wanted to collect both at the same time. I spoke to a manage there and u fortunately didn't get his name and he said that they would replace the 2nd jacket because it went missing from lost and found. After many calls this week and speaking to different people, a lady by the name of Linda calls and say that she has the 1 jacket and I need to collect it and if she finds the other 1 she will let me know. I told her that, that is unacceptable because the jacket was found in the room and went missing from lost and found. This means that someone within Riverstone Lodge stole the jacket from lost and found. It's not about the jacket anymore but principal and values. Absolutley disappointed with the way this situation is handled by Linda who is one of the Directors at Riverstone Lodge.