Worst Services ever from a person called Hoosein Shaik. Payment made and no response or reply

The worst service ever experienced to book an accommodation in this hotel, after paying them, there is a person called Hoosein Shaik, who ignores my emails, even after I have sent payment, made several calls, and I am not getting any joy. My accommodation booking date is approaching but this hotel has no care to reply to my emails, even after a payment was done, in November 20th, today it's been over 23 days since I paid this hotel and they do not reply nor send confirmation of my booking.