3rd world products from a 3rd world company.

I returned a Rizzen tablet that packed up after 4 months. I was told they have to order spares which will take up to 3 weeks. After 3 weeks I was informed that it is not repairable and they will replace it..a week later I enquire when I was going to receive the replacement and was told that the apologies but they are in the middle of stock taking. It’s now week 5 and nobody responds to emails and I am still sitting without my tablet. The consumer needs to be told that when they buy one of Rugged’s products from Takelot,Game,Makro or any of the big outlets that god forbid it breaks down you will be forced to accept this 3rd world service..in reality..if you sell **** and it packs up,just replace it. Stop with the months of nonsense.