KNOW YOUR RIGHTS !!!!!

KNOW YOUR RIGHTS AS A CONSUMER:- According to Section 55 Subsection 2 of the Consumer Protection Act 68 of 2008: Every consumer has a right to receive goods that (a) are reasonably suitable for the purposes for which they are generally intended; (b) are of good quality, in good working order and free of any defects; (c) will be useable and durable for a reasonable period of time, having regard to the use to which they would normally be put and to all the surrounding circumstances of their supply; and (d) comply with any applicable standards set under the Standards Act, 1993 (Act No. 29 of 1993), or any other public regulation. According to Section 56 Subsection 2 of the same Act: Within six months after the delivery of any goods to a consumer, the consumer may return the goods to the supplier, without penalty and at the supplier’s risk and expense, if the goods fail to satisfy the requirements and standards contemplated in section 55, and the supplier must, at the direction of the consumer, either (a) repair or replace the failed, unsafe or defective goods; or (b) refund to the consumer the price paid by the consumer, for the goods.

BUILD A FACTUAL, SOLID, FIRM CASE - AND DO NOT BACK DOWN UNTIL THEY TAKE ACCOUNTABILITY FOR THEIR ACTIONS! THEY HAVE A LONG HISTORY OF THE WORST CASES - WITH NO EMPATHY FOR PEOPLE! THEY WILL TRY EVERYTHING POSSIBLE TO AVOID TAKING RESPONSIBILITY BUT IT IS YOUR MONEY YOU WORK HARD FOR. ****MERS AND NON-DISCLOSURE HAVE A HEAFTY PRICE TO PAY..........TRUST ME I WILL MAKE SURE OF IT!!!!! FAMI****IZE YOURSELF TAKE ACTION THERE ARE REALLY, REALLY HEFTY REPERCUSSIONS FOR THEIR ACTIONS!!!!!