CANCELATION OF OPERATORS DISC

Five days ago I launched an enquiry with RTMC. Here are the contents as copies from the email. Which proves that "service delivery" is nothing but a stunt. I dont even expect to get a response:

Dear RTMC Support Team,

I hope you are well.

I am writing to request guidance regarding a vehicle on my profile that is still reflecting an operating status. When attempting to renew the vehicle licence online, the system indicates that an operator’s licence and roadworthy certificate are required, and that only an MLVX certificate will be issued rather than a licence disc.

I no longer use the vehicle for operating/public transport purposes and therefore no longer require an operator’s licence. I would like to update the vehicle’s status to private use so that I am able to renew the licence and obtain a normal licence disc.

Could you please advise on the correct process to remove the operating status on NaTIS, as well as any forms or documents that I may need to submit? Additionally, please confirm whether this process must be completed at a specific licensing office or if it can be facilitated directly through RTMC.

Thank you for your assistance. I look forward to your guidance.

Kind regards,