License Disc Delay - 2 Months Later

I paid my vehicle license disc on 28 November 2025 and, to date, I am still awaiting its delivery. I have not received any communication from the courier.

After following up with the RTMC (eNaTIS), I was instructed to submit my receipt. I comp**** immediately; however, after waiting a week with no response, I resent the receipt again a week ago to a different email address I was given. Despite numerous attempts to contact RTMC telephonically yesterday, my calls were repeatedly disconnected. Additionally, my emails are no longer receiving any response.

As a direct result of this delay and lack of communication, I have now received a fine and am unable to drive legally, despite having fulfilled my obligations as a responsible citizen by paying on time.

In previous years, my license disc was delivered within three days. The same app**** to my father, who received his disc within a week in December. Given this precedent, I would like to understand the reason for the significant delay in my case.

I have comp**** fully with all requirements, yet I am being penalised due to administrative inefficiencies and a lack of support. I am left unable to drive my car. This situation is both unacceptable and unreasonable, and I urgently request assistance in resolving this matter.