Scores reflect the Overall AI Score for each category
Based on recent customer reviews, Roadtrippers Travel delivers exceptional group travel experiences across African and international destinations. Customers consistently praise named hosts like Kevin, Jevon, Dean, and Dineo for warm, professional hospitality. Booking processes are seamless with appreciated payment plans, and travellers describe strong value for money. Isolated friction occurs around festival shuttle timing and occasional food quality concerns, but the overwhelming sentiment is one of trust and repeat loyalty.
TrustIndex
7.7
Ranking
#8
in Travel Agencies
NPS Score
82
Recommended: Very Likely
Jul '25 - Jun '26
Based on recent customer reviews, Roadtrippers Travel delivers exceptional group travel experiences across African and international destinations. Customers consistently praise named hosts like Kevin, Jevon, Dean, and Dineo for warm, professional hospitality. Booking processes are seamless with appreciated payment plans, and travellers describe strong value for money. Isolated friction occurs around festival shuttle timing and occasional food quality concerns, but the overwhelming sentiment is one of trust and repeat loyalty.
Roadtrippers Travel's biggest strength, according to Hellopeter's AI analysis, is Customer Service & Travel Expertise. Named hosts including Kevin, Jevon, Dean, Dineo, and Emmanuel receive constant praise for warmth, professionalism, and going above and beyond. Customers describe feeling like family, with hosts personally invested in trip success and proactive in handling questions or concerns.
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
Roadtrippers came through for me on my Birthday trip to Zanzibar. A smooth booking process with Imaan and flexible payment plan. To my Chomis Divine, Mr Friday and Kevin you gave us value for our money. You guys made sure we enjoyed every second there... Hi Five. Lastly to the Azoa Resort staff, thank you for making my Birthday so memorable.
1 reviews | Active since Jan 2020
Roadtrippers came through for me on my Birthday trip to Zanzibar. A smooth booking process with Imaan and flexible payment plan. To my Chomis Divine, Mr Friday and Kevin you gave us value for our money. You guys made sure we enjoyed every second there... Hi Five. Lastly to the Azoa Resort staff, thank you for making my Birthday so memorable.
1 reviews | Active since Jan 2020
I recently traveled to Zanzibar , what a great experience, roadtrippers your Representative were the best so professional, I really had the beautiful experience, your representative always on time when traveled to activities, activities so nice . To me it was like a dream I can’t wait to travel with u guys 😊 Ure the best 💃💃💃 Thank you Mr Friday, Kelvin , and Divine u do a good work ❤️❤️
1 reviews | Active since Jan 2020
I recently traveled to Zanzibar , what a great experience, roadtrippers your Representative were the best so professional, I really had the beautiful experience, your representative always on time when traveled to activities, activities so nice . To me it was like a dream I can’t wait to travel with u guys 😊 Ure the best 💃💃💃 Thank you Mr Friday, Kelvin , and Divine u do a good work ❤️❤️
1 reviews | Active since Jan 2020
It was a great experience to Lesotho. Eveything went as planned and on schedule. Very professional staff who made sure we enjoyed our trip and weee safe at all times. 10/10 experience
1 reviews | Active since Jan 2020
The best travel agency. I have traveled with them 3 times and I have recommended all my friends to them. Omg I would write a book about what an amazing agency they are, how they treat us their customers on these trips and their amazing agents Dean and Dineo. Love them so much and how they make sure we always have the time of our lives on these trips. I would highly recommend. 100/10
1 reviews | Active since Jan 2020
The best travel agency. I have traveled with them 3 times and I have recommended all my friends to them. Omg I would write a book about what an amazing agency they are, how they treat us their customers on these trips and their amazing agents Dean and Dineo. Love them so much and how they make sure we always have the time of our lives on these trips. I would highly recommend. 100/10
1 reviews | Active since Jan 2020
Recently went to Zanzibar with Roadtrippers around March 2026 for my 30th birthday and it was nothing short of amazing. One highlight of the trip was the birthday special they arranged for me. It was a thoughtful touch and made the experience feel more personal and memorable, which I really appreciated. The booking process was seemingly easy with the agents always responded quickly to my questions making it easy to trust them and feel comfortable. Our itinerary was well thought out. It really felt like a holiday because not every activity required us to get up early. Overall, good value for money and personally the best experience. I would consider using them again.
1 reviews | Active since Jan 2020
Recently went to Zanzibar with Roadtrippers around March 2026 for my 30th birthday and it was nothing short of amazing. One highlight of the trip was the birthday special they arranged for me. It was a thoughtful touch and made the experience feel more personal and memorable, which I really appreciated. The booking process was seemingly easy with the agents always responded quickly to my questions making it easy to trust them and feel comfortable. Our itinerary was well thought out. It really felt like a holiday because not every activity required us to get up early. Overall, good value for money and personally the best experience. I would consider using them again.
1 reviews | Active since Jan 2020
My trip to Mauritius in 2025 was the best as expected from Roadtrippers Travel. The fear of going to and Island for the first time was well maintained, the patience of being taken to every tourist attraction was the best and having a friendly host to look out for our needs is the top tier. From the booking stage till we return from the trip the team makes you feel involved and put your mind at ease. Roadtrippers cater for solo travellers as it does for couples or friends, we just become one. Any day, any trip I would choose Roadtrippers Travel and I would love to celebrate their 14th birthday in style with them.
1 reviews | Active since Jan 2020
My trip to Mauritius in 2025 was the best as expected from Roadtrippers Travel. The fear of going to and Island for the first time was well maintained, the patience of being taken to every tourist attraction was the best and having a friendly host to look out for our needs is the top tier. From the booking stage till we return from the trip the team makes you feel involved and put your mind at ease. Roadtrippers cater for solo travellers as it does for couples or friends, we just become one. Any day, any trip I would choose Roadtrippers Travel and I would love to celebrate their 14th birthday in style with them.
1 reviews | Active since Jan 2020
Excellent customer service and service delivery. We’ve had amazing trips in all the travel undertaken with them, hence every year we utilise them as travel agency of choice.
1 reviews | Active since Jan 2020
If you’re looking for unforgettable travel experiences, The Roadtrippers is it. I joined my first trip with them in January 2024 to Zanzibar, and from that moment I was completely hooked. Everything, from the planning to the actual experience was seamless, vibrant, and honestly just unforgettable. Since then, I’ve been on multiple trips with them to Ponta (and I keep going back for a reason!) and even attended Bushfire in May 2025. Each trip somehow tops the last. The energy, the people, the organisation it all just works. What really stands out is the level of care and consistency. On my most recent Ponta trip in November, the host was incredibly hands-on and made sure everyone was comfortable and having a great time. A special shoutout to Emmanuel and Dean, who always go the extra mile following up from the moment you show interest and making sure everything runs smoothly. That kind of attention makes all the difference. The Roadtrippers doesn’t just offer trips, they create experiences that stay with you long after you’ve returned home. I highly, highly recommend them. If you’re thinking about booking, just do it, you won’t regret it.
1 reviews | Active since Jan 2020
If you’re looking for unforgettable travel experiences, The Roadtrippers is it. I joined my first trip with them in January 2024 to Zanzibar, and from that moment I was completely hooked. Everything, from the planning to the actual experience was seamless, vibrant, and honestly just unforgettable. Since then, I’ve been on multiple trips with them to Ponta (and I keep going back for a reason!) and even attended Bushfire in May 2025. Each trip somehow tops the last. The energy, the people, the organisation it all just works. What really stands out is the level of care and consistency. On my most recent Ponta trip in November, the host was incredibly hands-on and made sure everyone was comfortable and having a great time. A special shoutout to Emmanuel and Dean, who always go the extra mile following up from the moment you show interest and making sure everything runs smoothly. That kind of attention makes all the difference. The Roadtrippers doesn’t just offer trips, they create experiences that stay with you long after you’ve returned home. I highly, highly recommend them. If you’re thinking about booking, just do it, you won’t regret it.
Roadtrippers Travel scores 4.6 out of 5 on Hellopeter's AI analysis of service quality in Travel Agencies, compared to the Travel Agencies industry average of 2.3. Their strongest theme is Service & Expertise (4.7); their weakest is Communication (4.5). The top AI-rated Travel Agencies business on Hellopeter is Pentravel (4.6). How is the AI Score calculated? →
Roadtrippers Travel has a TrustIndex of 7.7 out of 10 on Hellopeter, based on 121 reviews in the last 12 months. Hellopeter has tracked Roadtrippers Travel across 286 total reviews. How is the TrustIndex calculated? →