Roblox vouchers at Ackermans disappoint.

I bought 2 Roblox vouchers at Ackermans Cresta. The vouchers worked but I was only given 1virtual voucher which doesn't work because there is no voucher to redeem the free virtual item. I should actually receive 2 virtual items for 2 different children.

I submitted a complaint to Ackermans customer services and was redirected to Tenacity. Complained to Tenacity too and was redirected to Ackermans again.

No resolution to date and kept getting "CUSTOMER CARE CASE – CSA00127I – IS Resolved"

Absolutely appalled by this!