YG
Yeensweri G
Active since Dec 2009
10
Reviews
0
Industries
Reviews
10 reviews3 months ago
Absolutely brilliant service!
Tasneem Dout was absolutely amazing with her approach on me wanting to cancel. She understood exactly why I was going to cancel and went out of her way to assist me and eventually retained me as a client. She even went over and beyond to assist me after hours.
56 replies
4 months ago
Absolutely ********** service!
I placed an order on the 28th November 2025 with Style Phase. Successfully paid for the order and to date 15th December 2025 have not received my order. Aramex kept updating the tracking system with false information and then suddenly stopped updating all together. The support through Facebook is absolutely horrible and I'm now not sure if my package will be delivered before Christmas. I would never recommend this company to anyone and the sad thing is we keep being told to support local businesses and yet they have the infrastructure to support my needs.
0 replies
4 months ago
Absolutely ********** service!!!
I placed an order on the 28th November 2025. Successfully paid for the order and to date 15th December 2025 have not received my order. The courier parter kept updating the tracking system with false information and then suddenly stopped updating all together. The support through Facebook is absolutely horrible and I'm now not sure if my package will be delivered before Christmas. I would never recommend this company to anyone and the sad thing is we keep being told to support local businesses and yet they have the infrastructure to support my needs.
0 replies
12 months ago
Roblox vouchers at Ackermans disappoint.
I bought 2 Roblox vouchers at Ackermans Cresta. The vouchers worked but I was only given 1virtual voucher which doesn't work because there is no voucher to redeem the free virtual item. I should actually receive 2 virtual items for 2 different children. I submitted a complaint to Ackermans customer services and was redirected to Tenacity. Complained to Tenacity too and was redirected to Ackermans again. No resolution to date and kept getting "CUSTOMER CARE CASE – CSA00127I – IS Resolved" Absolutely appalled by this!
0 replies
12 months ago
Roblox vouchers at Ackermans disappoint.
I bought 2 Roblox vouchers at Ackermans Cresta. The vouchers worked but I was only given 1virtual voucher which doesn't work because there is no voucher to redeem the free virtual item. I should actually receive 2 virtual items for 2 different children. I submitted a complaint to Ackermans customer services and was redirected to Tenacity. Complained to Tenacity too and was redirected to Ackermans again. No resolution to date and kept getting "CUSTOMER CARE CASE – CSA00127I – IS Resolved" Absolutely appalled by this!
0 replies
12 months ago
Roblox vouchers at Ackermans disappoint.
I bought 2 Roblox vouchers at Ackermans Cresta. The vouchers worked but I was only given 1virtual voucher which doesn't work because there is no voucher to redeem the free virtual item. I should actually receive 2 virtual items for 2 different children. I submitted a complaint to Ackermans customer services and was redirected to Tenacity. Complained to Tenacity too and was redirected to Ackermans again. No resolution to date and kept getting "CUSTOMER CARE CASE – CSA00127I – IS Resolved" Absolutely appalled by this!
0 replies
27 months ago
Incompetence!
So 2 days after ****ha Dhursan confirmed membership being active the debit order was rejected on my account because what I assume is that the income bracket was not corrected permanently. So here we are with membership for a 64 year old man is suspended and he is not able to access medical attention because of the incompetence of a team who clearly an not do their job efficiently, not to mention I'm having to pay the service with the bank on the debit order not being processed correctly.
114 replies
27 months ago
Communication sucks 😡😡😡
Communication sucks! I have made multiple calls to the contact center... Been on hold for minutes in end and eventually get cut off. I've even had a 'manager' help me and I still have had no resolution on my dad's membership. I can not understand why they can not just do what we pay for 😡😡😡
399 replies
37 months ago
Absolutely Unbelievable Unacceptable Service!!!
Absolutely unbelievable unacceptable service at Huawei on their Service Repair Days!!! So here's the thing I called the call center first before I had gone in and a very helpful lady confirmed that the phone in question was on the list of participating products. She advised that the Melrose Arch store could assist me too. So here I go to the service center to be helped by a gentleman who seemed to know everything but actually didn't.. Very arrogantly insisted that he couldn't help me because the model is obsolete and offered no other solution to my problem. He didn't even know if the store was experiencing network problems as my phone was not picking up any signal to call the call center. Peter Mamabola eventually got tired of trying to answer my questions on why is the advert showing diffent info because mind you, the link provided still includes the model in question and as to why the call center would have directed me to the store and how can I get my damn info off the phone called a colleague Nazeera Bansi, who tried to help in directing me to other providers in Boksburg somewhere.... Neither of them assisted with even making a phone call to check with the call center or even the manager... Needless to say I was far from impressed and walked out of the store rather upset!!! Clearly these service days are an absolute scam and false advertising.
0 replies
130 months ago
Unacceptable service recieved.
We have been trying to get a contribution reduction on a membership since November 2014.We have been continuously resubmitting the required documentation with very little assistance. I am expected to follow up when confirmation mails are received advising on a 5-7 turnaround time.The documents are being resubmitted as they are rejected because of timeline etc...Affidavits after affidavits are being requested which is quiet ridiculous.<br> I have never had one clear expectation from anyone I had spoken too as we are keep having to submit additional documentation even after receiving confirmation that the documents were received.<br> I have consultants attend to me who claim the documents were not received and then miraculously they appear after I give them the submission details.<br> <br> I feel that the member is being abused by Discovery and surely this is unacceptable.<br> <br> The latest reference number to my last call was 3992566801. The membership number is 469659680.<br> <br> I would appreciate urgent assistance on this matter please.<br> I am hoping this compliant is handled sincerely and the member is not being punished by the rejection of the request because of this complaint.<br> <br> Regards,<br> Yvonne
75 replies
Review Distribution
5 Star
1 (10%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
1 (10%)
1 Star
8 (80%)