Roboguard
2.5|17 reviews
MS
Marc S
1 reviews | Active since Member
31 Jul 2019, 07:21
Don’t touch this product or manufacturer
Absolutely no support, reply or assistance with their product that just consistently gives false alarms. I am eventually had to remove this product because it’s pathetic and the manufacturer doesn’t are a stitch!!!
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Replies (105)MS
Marc S's updateReviewer Update
31 Jul 2019, 10:13This Company have contacted me and told me even though their web page says they are Robogaurd.org.za they are in fact not the manufacturer of Roboguards. That they are a private installer and therefore not to blame. They have given another email to contact
.........Please would You take note of the following: As I have stated on a number of occasions to You, this business is a privately owned installation company, NOT the manufacturer of the product. I sell and install Roboguard equipment(we sell other brands too), but I am not to blame in any way whatsoever for the issues You are experiencing. Your actions have WRONGLY identified this business as being responsible and have dragged Me into a problem that I had absolutely nothing to do with. Your correct avenue of recourse was through the company that originally took Your money and installed the product, as I also mentioned. Please would You rectify this situation as soon as possible by informing Hello Peter that the email address given is incorrect. If You wish to complain about the product, please send an email to Lucas Scheepers at LucasS@stafix.co.za. He oversees all distributors and installers. Lucas is the National Product Manager. Thank You.
.........Please would You take note of the following: As I have stated on a number of occasions to You, this business is a privately owned installation company, NOT the manufacturer of the product. I sell and install Roboguard equipment(we sell other brands too), but I am not to blame in any way whatsoever for the issues You are experiencing. Your actions have WRONGLY identified this business as being responsible and have dragged Me into a problem that I had absolutely nothing to do with. Your correct avenue of recourse was through the company that originally took Your money and installed the product, as I also mentioned. Please would You rectify this situation as soon as possible by informing Hello Peter that the email address given is incorrect. If You wish to complain about the product, please send an email to Lucas Scheepers at LucasS@stafix.co.za. He oversees all distributors and installers. Lucas is the National Product Manager. Thank You.
MS
Marc S's update31 Jul 2019, 10:13
Reviewer Update
This Company have contacted me and told me even though their web page says they are Robogaurd.org.za they are in fact not the manufacturer of Roboguards. That they are a private installer and therefore not to blame. They have given another email to contact
.........Please would You take note of the following: As I have stated on a number of occasions to You, this business is a privately owned installation company, NOT the manufacturer of the product. I sell and install Roboguard equipment(we sell other brands too), but I am not to blame in any way whatsoever for the issues You are experiencing. Your actions have WRONGLY identified this business as being responsible and have dragged Me into a problem that I had absolutely nothing to do with. Your correct avenue of recourse was through the company that originally took Your money and installed the product, as I also mentioned. Please would You rectify this situation as soon as possible by informing Hello Peter that the email address given is incorrect. If You wish to complain about the product, please send an email to Lucas Scheepers at LucasS@stafix.co.za. He oversees all distributors and installers. Lucas is the National Product Manager. Thank You.
.........Please would You take note of the following: As I have stated on a number of occasions to You, this business is a privately owned installation company, NOT the manufacturer of the product. I sell and install Roboguard equipment(we sell other brands too), but I am not to blame in any way whatsoever for the issues You are experiencing. Your actions have WRONGLY identified this business as being responsible and have dragged Me into a problem that I had absolutely nothing to do with. Your correct avenue of recourse was through the company that originally took Your money and installed the product, as I also mentioned. Please would You rectify this situation as soon as possible by informing Hello Peter that the email address given is incorrect. If You wish to complain about the product, please send an email to Lucas Scheepers at LucasS@stafix.co.za. He oversees all distributors and installers. Lucas is the National Product Manager. Thank You.