RP
Rock Pots KZN
Unclaimed Business
RP
Performance(last 12 months):
TrustIndex
0
Ranking
#2
in Other
NPS Score
0
Recommended: Unlikely
Recent reviews (0)
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Used this business recently? Share your experience to help others decide.
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Aruna B
1 reviews | Active since Jan 2020
27 Jul 2016, 07:41
Overpriced garden pots purchased from Rock Pots KZN at the East Coast Radio House and Garden
<p>I purchased garden pots from Rock Pots KZN at the East Coast Radio House and Garden show having gone to various other suppliers to if there where other suppliers of this desin of pots and found none. I then purchased the pots at the show with he owner informing me that the price was a show special and was his absolute best. He also requested payment upfront which we did. The price we paid was extremely high however as these pots were not readly available which we unstood it be be priced in the high end market. However less than a week after the show these pots are now available at Builders at half the price. It was an absolute surprise and a great disappointment to see the pots in the exactly same colour this Saturday (23/07/2016) at Builders. I then though that maybe they were not the same so I called for assistance in the store to further inspect the pots and these pots are called the exact same name as the ones from Rock Pots KZN supplied us, they come in the same water feature design, with the same base for the water feature, further they do not have bottom covers, they are the same heights, the same material and a similar weight but more disappointing than this is that the price is half the price charged a week before. I have queried this with Rock Pots KZN however the owner has not responded to my queries. While I understand every business needs to make a profit, that there are numerous fixed overheads included in a price and that higher sales and profits arise when there is a larger distribution avenue, this is a marketing challenge as items which are marketed as high end can become cheap and low end. I take for example the Sahara Large the price at Builders is R950 which implies that he made an R850 or 89.47% profit on this item . Effectively he charged us double for just this pot. Note that all the prices at Builders are excessively lower than the prices he charged us to the extent of being half the price he charged. In addition, the fact that these pots are so cheaply priced at Builders implies that these pot are now affordable to many more people which then make the pots very common which is certain not what we were looking for. We also find it quite strange that these pots have never being displayed at Builders until after the show. I am extremely disheartened that when these pots where sold to me a week before it was priced and pitched in the high end market and now less than a week after delivery these pots are priced and pitched to a low to mid end of the market. At the show I did indicate that we were also looking for 4 more pots but due to Rock Pots KZN only have limited pots on display and the catalogues do not illustrate all the qualities we were going to visit Rock Pots KZN at your premises to purchase these. My husband also indicated that the pots we took were only for the front yard we still had not started the back yard. However, now I am an very doubtful to purchase anything. It very disappinting to see such unethical practises.</p>
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Aruna B
1 reviews | Active since Jan 2020
27 Jul 2016, 07:41
Overpriced garden pots purchased from Rock Pots KZN at the East Coast Radio House and Garden
<p>I purchased garden pots from Rock Pots KZN at the East Coast Radio House and Garden show having gone to various other suppliers to if there where other suppliers of this desin of pots and found none. I then purchased the pots at the show with he owner informing me that the price was a show special and was his absolute best. He also requested payment upfront which we did. The price we paid was extremely high however as these pots were not readly available which we unstood it be be priced in the high end market. However less than a week after the show these pots are now available at Builders at half the price. It was an absolute surprise and a great disappointment to see the pots in the exactly same colour this Saturday (23/07/2016) at Builders. I then though that maybe they were not the same so I called for assistance in the store to further inspect the pots and these pots are called the exact same name as the ones from Rock Pots KZN supplied us, they come in the same water feature design, with the same base for the water feature, further they do not have bottom covers, they are the same heights, the same material and a similar weight but more disappointing than this is that the price is half the price charged a week before. I have queried this with Rock Pots KZN however the owner has not responded to my queries. While I understand every business needs to make a profit, that there are numerous fixed overheads included in a price and that higher sales and profits arise when there is a larger distribution avenue, this is a marketing challenge as items which are marketed as high end can become cheap and low end. I take for example the Sahara Large the price at Builders is R950 which implies that he made an R850 or 89.47% profit on this item . Effectively he charged us double for just this pot. Note that all the prices at Builders are excessively lower than the prices he charged us to the extent of being half the price he charged. In addition, the fact that these pots are so cheaply priced at Builders implies that these pot are now affordable to many more people which then make the pots very common which is certain not what we were looking for. We also find it quite strange that these pots have never being displayed at Builders until after the show. I am extremely disheartened that when these pots where sold to me a week before it was priced and pitched in the high end market and now less than a week after delivery these pots are priced and pitched to a low to mid end of the market. At the show I did indicate that we were also looking for 4 more pots but due to Rock Pots KZN only have limited pots on display and the catalogues do not illustrate all the qualities we were going to visit Rock Pots KZN at your premises to purchase these. My husband also indicated that the pots we took were only for the front yard we still had not started the back yard. However, now I am an very doubtful to purchase anything. It very disappinting to see such unethical practises.</p>
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