Active since May 2021
Absolutely rotten service. Dial their number and you get the service is unavailable. Eventually got through twice and when asked to put in my ID number it registered incorrectly twice, leaving out numbers. How is this possible in this day and age? Just another failure of a government department! Do you have another CHALLENGE?
How is it possible that a well-known company like Vodacom can be serviced by Openserve? They are always going to do fibre and never come to the party. Supposedly you can track when they will do the job on their app, but one can't get into the app, or it goes blank. Why don't they just SMS the day before to inform you that they will be doing the work? Really not expected from Vodacom who I have been with for many years.
Consultants at the Grove Mall in Pretoria are in need of customer service training. Unenthusiastic, uninterested and not very helpful. Disappointing considering the venue.
Great service from Winston. Thank you for your time, expertise and professionalism. Much appreciated. A great credit to the business.
Great atmosphere and the breakfast would have been great if the steak was edible.
Outstanding service from Hanlie. So good to have a company that values their customers and provides great service.
The seals on the 410 ml bottles of Castle Lite are ineffective as the cap comes off with the seal intact. Having experienced problems with food items, who is to say that in the long chain of supply that someone doesn't tap off an amount and replace with water?
Serious need for staff development in customer care/relations. Being met with a blank look and monotone voice is not conducive to good business. Silver Lakes branch.
If you want poor service and the run around, deal with this business.
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