A bitter taste

I would like to voice out my dissactisfaction with the service that I received. I had made a payment of R2800 as per my proof of payment. Unfortunately only 4 people were able to dine. That makes the total dining fee R1120. I was told that I should have confirmed the booking and that I was not going to receive a refund. I am owed an amount of R840 which I will not let go down the drain. Nowhere on the terms and conditions does it state that should I have paid extra, I will not receive a rebate.

I am requesting a rebate for an amount of R840 that is due to me.

Regards Samukelisiwe Dhlomo