SD
Samukelisiwe D
Active since Feb 2015
11
Reviews
0
Industries
Reviews
11 reviews25 months ago
A bitter taste
I would like to voice out my dissactisfaction with the service that I received. I had made a payment of R2800 as per my proof of payment. Unfortunately only 4 people were able to dine. That makes the total dining fee R1120. I was told that I should have confirmed the booking and that I was not going to receive a refund. I am owed an amount of R840 which I will not let go down the drain. Nowhere on the terms and conditions does it state that should I have paid extra, I will not receive a rebate. I am requesting a rebate for an amount of R840 that is due to me. Regards Samukelisiwe Dhlomo
0 replies
68 months ago
Bad client experience
So I had an employee from Makro stopping me and telling me that I should buy spanks at Woolworths in Galleria and that they are R240. It is not appropriate for any of your staff to comment on what I should wear or what I should not. Do they know why I have a big stomach? She even said that she stopped me because Im in her age group. Do you train your staff to guess people's ages or age groups? When I am at Makro, it's because Im there to buy something and leave. If I had a problem with my weight or even my stomach, I would something about it. What gives your employees the right to insinuate that I should use spanks to flatten my tummy? I didnt het her name as I was rushing to the tills as the store was already closed but she is fair in complexion and had a braid wig on.
53 replies
77 months ago
I am Not Loving It
Good Day I visited McDonalds in Umlazi MegaCity this morning. My order had specifications of a medium orange juice and small fries. What I got was a small juice and no fries. I had waited long enough which made me late for work. When I complained to the guy that gave my order, he just simply said well the slip says small juice and thats what you get.... I do not think that was the appropriate response. When I got to work, to my disappointment, there were also no small fries in my pack but I was charged. Previously at the same McDonalds, I was charged for a large meal which is something that I didnt order.
0 replies
97 months ago
Dead or Alive
Good Day Apparently I am behind premiums because there was no payment made in September 2013. Payment was made on the 07/10/2013 for the unpaid debit order for 25/09/2013. From then,I have been making cash payments as advised back in 2013 when I fell into arrears. I have never again missed a payment. 1.Why then do I get smses informing me that I am in arrears when Im clearly not? 2.Why was I informed that I can make one payment and use my ID number as reference when that clearly doesnt seem to be making my life easier and it seems to be frustrating your clearly incompetent staff even further? Reference number: ********** Agent:Chelsea Team leader:Zelda(she definetly leads from the back because she is clueless) She would be more useful to Avbob as a cleaner. Samukelisiwe Dhlomo
106 replies
104 months ago
Not Good For You
The worst kind of service at DSM Spar Winklespruit. So just because of the colour of my skin,the notice ,that clearly stated that the till was an express till was removed just because her friends were in the line before the rest of us,they were assisted with more then ten items. When Dorothy who is the supervisor was questioned by myself,she seemed to be illiterate all of sudden. Staff member Phila Ndlovu can bear witness to this incident. As much Spar is a franchise and stores have their rules but this is a democratic country and businesses in South Africa should be led democratically and customers should be treated as such
0 replies
104 months ago
Spark. . .Dololo
We reported a power outage on Thursday the 14/09/2017 . . .and no reponse has been given. This was before the storms in Durban on Saturday the 16/09/2017. So the outage is not because of the bad weather. Now we are given the run around when asking for feedback and they are blaming the bad weather. We were even told that because we live in a rural area,our complaint would take a back seat . . .Is this really acceptable? Not only do we deal with other form of discrimination but we are now discriminated because of where we live? Practically being told that you are third class citizen because the area you live in is not under any circumstances acceptable. All I want is a resolution. The reference number for my fault report is ********** .
0 replies
111 months ago
If I could,I would rate them less than a Star
<p>Funny how a few days ago, I was gushing about the service that I recieved but today Im fuming. I went to Truworths to print an account summary which showed a balance of 1766.50. I made the payment on the 13/02. To my suprise, i was called by a Fana Sibiya on the 17/02 informing me of a different balance and that even if i did make a payment,i was still owing. When I query that,she and her suoervisor tell me that its because it wasnt activated and that the purchase that I had made the previous day was not reflecting. My issue is,does it take more than 24 hours for a purchase to reflect? I made the payment with the intention of closing my account and i would still like for that to be as I have made the payment for the full balance. Please rectify and close my account the minute the EFT reflects. Im sick of dealing with incompetency as this is not the first time,i have had issues with your company</p>
112 replies
112 months ago
Not just a Fashion Emporium but a SERVICE Emporium
<p>I have been to quite a few Truworths stores but on the 12/02/2017,at the Durban Westwood Mall,I experienced the most remarkable service. The level of proffesionalism from Christan was outstanding. He was on point. His etiquette was out of this world. Well done to the Westwood Team. Keep it uo Christan. You were truly a delight</p>
56 replies
112 months ago
How can we NOT help you?
<p>Requested a settlement letter for a credit card 4 days ago and i still have not recieved it which i was told by 3 consultants that i would get it in 48 hours. The 3rd of February 2017 marks the start of 84 hours. All i get is a bunch of bank jargon. Im beyond frustrated. They have an admin department that no one can speak to telephonically. . .SERIOUSLY? FNB is really a joke. Its the only bank where to have to beg to settle your debt. . .Is that even lawful? I,as a client have the right to request a settlement quote and i should receive it immediately and not wait while i accumulate more interest so they could pay their obviously incompetent employees undeserving salaries. Why am I suffering?</p>
56 replies
136 months ago
No Feedback in over 10 Days
I had a bad experience at KFc in Amanzimtoti Galleria which is no different to the other KFCs in the area where I have experienced appaulling service in the last 4- 6 months. So as usual I reported it to customer care on the 6th February. I have still not received any feedback from either the store or their customer service department. All I got was an sms telling me my case was closed. I called again to ask why my case my closed when I havent even received an apology,the case was reopened but still no response. If the branch staff involved,Zeph and Janet cannot assist me then this matter should be given to their manager
77 replies
Review Distribution
5 Star
1 (9.090909090909092%)
4 Star
0 (0%)
3 Star
0 (0%)
2 Star
2 (18.181818181818183%)
1 Star
8 (72.72727272727273%)