eThekwini
Claimed Business
|1.1|13 Reviews (last 12 months)|This business does not respond to reviews
eThekwini
Claimed Business
|1.1
13 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, eThekwini is facing significant frustration from residents regarding service delivery and responsiveness. Customers consistently mention unresolved sewage leaks, prolonged water outages, and ongoing electricity failures that go unattended for extended periods. A recurring theme is billing disputes, particularly around inflated water and electricity charges, incorrect meter readings, and unanswered queries logged through eServices. Residents also describe rude or dismissive consultants, unreturned emails, and a lack of accountability from ward councillors. The overall sentiment reflects deep dissatisfaction with the municipality's handling of basic infrastructure and customer support.
Performance(last 12 months):
Trustindex Rating
2TrustIndex
2
Frequently Asked Questions About eThekwini
What do customers say about eThekwini?
Based on recent customer reviews, eThekwini is facing significant frustration from residents regarding service delivery and responsiveness. Customers consistently mention unresolved sewage leaks, prolonged water outages, and ongoing electricity failures that go unattended for extended periods. A recurring theme is billing disputes, particularly around inflated water and electricity charges, incorrect meter readings, and unanswered queries logged through eServices. Residents also describe rude or dismissive consultants, unreturned emails, and a lack of accountability from ward councillors. The overall sentiment reflects deep dissatisfaction with the municipality's handling of basic infrastructure and customer support.
Is eThekwini trustworthy?
Recent reviews (13)
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