Taking chances with customers.

I ordered 2 pizzas from Romans today and was disappointed with their services. Firstly the pizzas were delivered after an hour and Secondly the boxes were soaking wet and dripping with water. I called the store and the guy who I spoke to said that he will do another pizza for me. I could not wait another hour so I declined it. I remember that the pizza boxes used to be placed in a water proof bag dur to rain. I'm not sure why they dint do this anymore. Obviously they nlknow nothing about customer satisfaction. They act as if they are giving us the pizza for free. I will never support this business in future. Welcome to South Africa.