1 reviews | Active since Member
So as everyone knows since February it's been a harrowing few months of hospital visits for me but I have been keeping myself a little cheerful based on the fact that I am looking forward to getting teaching going.
PLEASE READ what I have to say next. I placed two orders for construction materials my first went to A********* r in Midrand and on the same day I placed an order with at Roodepoort Sand and Stone which is literally down the road from us.
Both these transactions were paid immediately and in FULL. A received a message and one provider let me know that their delivery SLA is 5 to 10 working days whereas the other gave us none.... you would think that the business down the road is the one that would deliver in 2 working days time.
NO! it's been ONE FULL MONTH and one FULL day that I am still waiting for my order to be delivered from the company in Roodepoort, thinking we supporting community businesses.
1. There is no sand or stone as advised on their website. 2. Everytime we needed to try and find out where our delivery WE instigated messages and were promised callbacks and then the owner has the audacity when I have my husband's phone with me to tell me he spoke to him and make delivery arrangements. 3. Because we both cant be occupied at the same time we take turns messing up our schedules in order to believe these empty promises because until two weeks ago not even the first line of our almost R12K invoice was delivered. 4. We got to a meeting and when we are 10mins late because of traffic he leaves having a business you always give clients some grace in case of delays that are unexpected. 5. For a whole week every day we were told the delivery is coming only when we threatened that we wanted a refund did he start the first line, I was told he was giving priority to clients who were complaining every 10mins, I wonder why now I am one of them and I am told please don't it will tarnish my business. 6. He tells us he shouldn't have accepted the order knowing that he was in such a backlog but yet he was happy to take our money. 7. We are told he is a "transporting" company not a supplier so then how do you have a website that lists these as ITEMS you sell? If all you do is transport them, you are a RESELLER and not a STOCKIST!!! I suggest you get to understand how the rules of business and engagement work because obviously you have no clue.
PLEASE NEVER DO BUSINESS with this company ever I most certainly WILL NOT be so foolish again!
To A****** r THANK YOU for excellent service because you have been truly a pleasure to deal with I would highly recommend anyone to use you in the future.
10 total reviews on Hellopeter
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