

Roodepoort Sand & Stone
Jul '25 - Jun '26
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your Experience1 reviews | Active since Jan 2020
The most horrible service I have ever experienced from a supplier. The owner or manager by the name of Paul, is the most *************, *********, unreliable business owner/manager I have ever dealt with. Upon my enquiry he assured me that once I make the payment, my full order (8000 bricks, 40 cement bags, building sand and plaster sand) will be delivered in two days. It took a very long and agonizing 2 weeks of me constantly calling him on a daily basis (sometimes he would even ignore my calls and texts), following up "what are you delivering today?", "when are you delivering?", "when are you finishing my order?". 2 weeks to deliver 8000 bricks?! I swear the R1,500 saving I got compared to reputable suppliers is not worth the stress, the headache, and the delays I experienced with this company. Saying they are "Very unprofessional" is actually a complement for this company.
1 reviews | Active since Jan 2020
The most horrible service I have ever experienced from a supplier. The owner or manager by the name of Paul, is the most *************, *********, unreliable business owner/manager I have ever dealt with. Upon my enquiry he assured me that once I make the payment, my full order (8000 bricks, 40 cement bags, building sand and plaster sand) will be delivered in two days. It took a very long and agonizing 2 weeks of me constantly calling him on a daily basis (sometimes he would even ignore my calls and texts), following up "what are you delivering today?", "when are you delivering?", "when are you finishing my order?". 2 weeks to deliver 8000 bricks?! I swear the R1,500 saving I got compared to reputable suppliers is not worth the stress, the headache, and the delays I experienced with this company. Saying they are "Very unprofessional" is actually a complement for this company.
1 reviews | Active since Jan 2020
So as everyone knows since February it's been a harrowing few months of hospital visits for me but I have been keeping myself a little cheerful based on the fact that I am looking forward to getting teaching going. PLEASE READ what I have to say next. I placed two orders for construction materials my first went to A********* r in Midrand and on the same day I placed an order with at Roodepoort Sand and Stone which is literally down the road from us. Both these transactions were paid immediately and in FULL. A received a message and one provider let me know that their delivery SLA is 5 to 10 working days whereas the other gave us none.... you would think that the business down the road is the one that would deliver in 2 working days time. NO! it's been ONE FULL MONTH and one FULL day that I am still waiting for my order to be delivered from the company in Roodepoort, thinking we supporting community businesses. 1. There is no sand or stone as advised on their website. 2. Everytime we needed to try and find out where our delivery WE instigated messages and were promised callbacks and then the owner has the audacity when I have my husband's phone with me to tell me he spoke to him and make delivery arrangements. 3. Because we both cant be occupied at the same time we take turns messing up our schedules in order to believe these empty promises because until two weeks ago not even the first line of our almost R12K invoice was delivered. 4. We got to a meeting and when we are 10mins late because of traffic he leaves having a business you always give clients some grace in case of delays that are unexpected. 5. For a whole week every day we were told the delivery is coming only when we threatened that we wanted a refund did he start the first line, I was told he was giving priority to clients who were complaining every 10mins, I wonder why now I am one of them and I am told please don't it will tarnish my business. 6. He tells us he shouldn't have accepted the order knowing that he was in such a backlog but yet he was happy to take our money. 7. We are told he is a "transporting" company not a supplier so then how do you have a website that lists these as ITEMS you sell? If all you do is transport them, you are a RESELLER and not a STOCKIST!!! I suggest you get to understand how the rules of business and engagement work because obviously you have no clue. PLEASE NEVER DO BUSINESS with this company ever I most certainly WILL NOT be so foolish again! To A****** r THANK YOU for excellent service because you have been truly a pleasure to deal with I would highly recommend anyone to use you in the future.
1 reviews | Active since Jan 2020
So as everyone knows since February it's been a harrowing few months of hospital visits for me but I have been keeping myself a little cheerful based on the fact that I am looking forward to getting teaching going. PLEASE READ what I have to say next. I placed two orders for construction materials my first went to A********* r in Midrand and on the same day I placed an order with at Roodepoort Sand and Stone which is literally down the road from us. Both these transactions were paid immediately and in FULL. A received a message and one provider let me know that their delivery SLA is 5 to 10 working days whereas the other gave us none.... you would think that the business down the road is the one that would deliver in 2 working days time. NO! it's been ONE FULL MONTH and one FULL day that I am still waiting for my order to be delivered from the company in Roodepoort, thinking we supporting community businesses. 1. There is no sand or stone as advised on their website. 2. Everytime we needed to try and find out where our delivery WE instigated messages and were promised callbacks and then the owner has the audacity when I have my husband's phone with me to tell me he spoke to him and make delivery arrangements. 3. Because we both cant be occupied at the same time we take turns messing up our schedules in order to believe these empty promises because until two weeks ago not even the first line of our almost R12K invoice was delivered. 4. We got to a meeting and when we are 10mins late because of traffic he leaves having a business you always give clients some grace in case of delays that are unexpected. 5. For a whole week every day we were told the delivery is coming only when we threatened that we wanted a refund did he start the first line, I was told he was giving priority to clients who were complaining every 10mins, I wonder why now I am one of them and I am told please don't it will tarnish my business. 6. He tells us he shouldn't have accepted the order knowing that he was in such a backlog but yet he was happy to take our money. 7. We are told he is a "transporting" company not a supplier so then how do you have a website that lists these as ITEMS you sell? If all you do is transport them, you are a RESELLER and not a STOCKIST!!! I suggest you get to understand how the rules of business and engagement work because obviously you have no clue. PLEASE NEVER DO BUSINESS with this company ever I most certainly WILL NOT be so foolish again! To A****** r THANK YOU for excellent service because you have been truly a pleasure to deal with I would highly recommend anyone to use you in the future.
1 reviews | Active since Jan 2020
Roodepoort sand and stone Paul A Game-Changer for My Project Paul’s work ethic is unmatched. He went out of his way to accommodate my tight deadlines and still managed to deliver top-notch materials. It’s rare to find someone so dedicated and easy to work with. Five stars all the way!
1 reviews | Active since Jan 2020
Roodepoort sand and stone Paul A Game-Changer for My Project Paul’s work ethic is unmatched. He went out of his way to accommodate my tight deadlines and still managed to deliver top-notch materials. It’s rare to find someone so dedicated and easy to work with. Five stars all the way!
1 reviews | Active since Jan 2020
If I could give this business a ZERO rating I would, as a service provider myself there is no way you can do business in this manner. We placed a huge order with Roodepoort Sand and Stone and to date every day the owner Paul has a different excuse as to why our order has not been filled as yet, first its the quarry is dry, then all his manpower isn't at work. We have been told he is dealing with difficult customers because of complaints, so because we are understanding we get shafted every day, nothing further can be done without our deliveries that are outstanding from this company and worst when you get a call today nearly three weeks later you get told today is definitely the day, surprise he is not answering his phone apparently he is on training so what does that mean we got nothing delivered yet another day. The service and communication is pathetic for an order of nearly R12K if you dont reach out you hear nothing and even when you do you get lies. We placed this order the same time as a company in MIDRAND and the next working day we were contacted and full delivery was made, so what is the excuse for someone down the road. This is thinking to support community businesses and then to be dealt ******* service, we will never to any business with this man and will see him tomorrow for a refund so we can use another service provider but this is ridiculous. I will never recommend him to anyone and would warn people to rather pay extra than deal with this unprofessional behaviour.
1 reviews | Active since Jan 2020
If I could give this business a ZERO rating I would, as a service provider myself there is no way you can do business in this manner. We placed a huge order with Roodepoort Sand and Stone and to date every day the owner Paul has a different excuse as to why our order has not been filled as yet, first its the quarry is dry, then all his manpower isn't at work. We have been told he is dealing with difficult customers because of complaints, so because we are understanding we get shafted every day, nothing further can be done without our deliveries that are outstanding from this company and worst when you get a call today nearly three weeks later you get told today is definitely the day, surprise he is not answering his phone apparently he is on training so what does that mean we got nothing delivered yet another day. The service and communication is pathetic for an order of nearly R12K if you dont reach out you hear nothing and even when you do you get lies. We placed this order the same time as a company in MIDRAND and the next working day we were contacted and full delivery was made, so what is the excuse for someone down the road. This is thinking to support community businesses and then to be dealt ******* service, we will never to any business with this man and will see him tomorrow for a refund so we can use another service provider but this is ridiculous. I will never recommend him to anyone and would warn people to rather pay extra than deal with this unprofessional behaviour.
1 reviews | Active since Jan 2020
I have recently ordered 380M2 of Cement pavers from this company and requested pics of the bricks They committed to a delivery time of 5 days It took 10 weeks for me to get all the bricks, which arrived in about 10 different deliveries 180 m2 was also heavily pitted reject bricks which is not what I ordered Paul from Roodepoort Sand & Stone Paul promised to compensate my client an amount of R 3600 if they accepted the reject bricks I had to compensate my client and am waiting for 2 months for Paul to compensate me Our comms on What's App is full of empty promises and lies I lost roughly R 6000 due to lost man-hours waiting for deliveries Paul said he would compensate me for the lost man-hours by supplying free plaster sand, which he did Only it was not plaster sand but yellow mine dump sand which I did not use I must have spent over 100 phone calls to Paul just to get the bricks I paid for Continuous lies and empty promises from Paul I hope this review will assist and protect other clients from the lies and deceit
1 reviews | Active since Jan 2020
I have recently ordered 380M2 of Cement pavers from this company and requested pics of the bricks They committed to a delivery time of 5 days It took 10 weeks for me to get all the bricks, which arrived in about 10 different deliveries 180 m2 was also heavily pitted reject bricks which is not what I ordered Paul from Roodepoort Sand & Stone Paul promised to compensate my client an amount of R 3600 if they accepted the reject bricks I had to compensate my client and am waiting for 2 months for Paul to compensate me Our comms on What's App is full of empty promises and lies I lost roughly R 6000 due to lost man-hours waiting for deliveries Paul said he would compensate me for the lost man-hours by supplying free plaster sand, which he did Only it was not plaster sand but yellow mine dump sand which I did not use I must have spent over 100 phone calls to Paul just to get the bricks I paid for Continuous lies and empty promises from Paul I hope this review will assist and protect other clients from the lies and deceit
1 reviews | Active since Jan 2020
The decision i made to have Paul and his team assist me in my project is one I will never regret,, yes we had issues that surfaced but it was simple for Paul to help me resolve them. I've met the owner years ago and still to this day he is my go to for building supplies.
1 reviews | Active since Jan 2020
The decision i made to have Paul and his team assist me in my project is one I will never regret,, yes we had issues that surfaced but it was simple for Paul to help me resolve them. I've met the owner years ago and still to this day he is my go to for building supplies.
1 reviews | Active since Jan 2020
I had to build offices for my business and I couldn't find a reliable supplier for bricks. Paul was recommended to me by a friend and I was impressed. Straight off the bat he kept me informed. He assisted where I had a obstacle but stuck his neck out for me and my business. Thanks
1 reviews | Active since Jan 2020
I had to build offices for my business and I couldn't find a reliable supplier for bricks. Paul was recommended to me by a friend and I was impressed. Straight off the bat he kept me informed. He assisted where I had a obstacle but stuck his neck out for me and my business. Thanks
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