Unprofessional and rude agent

Wild Ocean Self Catering has beautiful views and is spacious but definitely not the cleanest place. Our children were accused of damaging property and when notifying Rose Eedes Properties' agent that our kids were too small the blame was later passed onto the adults. (also accused us of having 5 kids there which was not the case) I sent pictures of the place which was filthy and was accused of further damage. No apology for the blood-stained cushion and dirty bedding or the previous occupants' hair products under the bed cabinet, just further accusations. I suggested that the house has a book on where to find everything as the gas canisters were empty and we had to look around to find a full canister. I was later advised there is a book but could not be told where to find this. We have visited many holiday homes before and have never encountered such bad treatment, the manner in which I was treated is beyond shocking. Upon further research into this place and Rose Eedes Properties, I saw there are numerous complaints. I would suggest that you research this place on multiple platforms including Bookin.com and hello peter to see similar concerns and observe the response from the agent. I would not want anyone else to go through this experience. To note - we had a good family stay, however, our concerns regarding filth of the place was disregarded (as Rose has done on her previous complaints) and we were rather blamed and accused of damaging property.