Terrible service

The people are very unorganized and rude. Made a booking for a tattoo on Saturday at 1. The called my 7:30 in the morning to ask if I can't come in a 9 and I said I can't theybsaid 1 will be fine then sent me a WhatsApp at 10 to say I must come in at 3. I said that wont work for me I want to reshudule. They dont not respond till following day when I decide to cancel the appointment they never respond or take my calls or anything im still waiting for my deposit refund. If there service is this bad how was their tattoo going to be. I dont recommend this tattoo parlor for anybody