Terrible lack of service and very rude attitude

Pathetic attitude and disgusting service from Chad. They make promises to come out and don't bother to do so until you follow up a number of times. Then he asked personal questions that has nothing to do with him about my living situation, only to refuse to offer anything for a perfectly good piece of furniture after making me wait around while he asks for permission. When asked why did they waste my time, he rudely says I wasted his time. Joke is on them as I managed to sell the item for more than they initially considered.