DO NOT BOOK ANY VEHICLES WITH THEM

I have just encountered one of the biggest ****s to get easy money. I have booked my vehicle in at Ross Tech as I was in search on the internet for a BMW Specialist as I did not want anyone to work on my vehicles. I have chatted to them via WhatsApp and got an appointment for 19 May 2025 to have my gearbox check and to fix the vehicle. The BMW left my residence on a flat bed just after 7:42am. after 9:08am I received a call from their reception lady asking additional information whereby I then explained to her what is wrong with the vehicle as well as the diagnosis on our machines I have sent it after our call also on WhatsApp together with the diagnosis with the error codes of the vehicle at 11:47. They only the assessed the vehicle and 12:37 I received a call that they don't work on gearboxes and that the gearbox needs to be removed and sent away. I asked the gentleman why didn't he tell me that they dont work on it because I explained to him before making an appointment the reason why I am sending the vehicle to them, The reason I paid a ZAR3105.00 Because they told me they specialize in BMW repairs hence I sent the vehicle to them only to hear that they can only get an appointment elsewhere on the 14th June 2025. I told them that I will sent a flat bed truck again to collect my vehicle as I need the vehicle repaired and why the didn't tell me that beforehand. They invoiced me R950.00 CLAIMING to have done checks which I did not asked for nor signed for. I am writing this so that people who might search them get the real story before booking vehicles with them. I will make other platforms aware as well together with screenshots and invoice pictures. a very good RMI registered workshops normally charge roughly R700.00 for a diagnosis. I ended up having to pay them R950.00 to get my vehicle released. This I am writing and people who do not have the means to sue please file online complaint at the Motor Industry Ombudsman their services are free of charge keep all your prove as they can get the company should they find them guilty of practicing ********* business to fine them for a Million rand or their financial year income. Please lets make others aware of business like this.