INCOMPETENCE AND SHOCKING SERVICE

My daughter went for a lash lift and within three days the right eyelashes started breaking and falling out!! When she went back to your store, she was told by your manager, that this is her fault, because she uses waterproof mascara. This is why I know you are lying: 1. We have both had lash lifts done before at other salons and both use waterproof mascara and this has never happened before! 2. Why only one eye?? Makes absolutely no sense!! 3. Surely you would tell customers not to use waterproof mascara if this was the case??? Incompetence is one thing, but trying to cover it up with such a blatant lie is a new level of disgusting!!! We will NEVER set foot in your store again and will post this on all social media sites.