Royal Elephant Hotel, Terrible service and no respect.

I have never in my 15 years of travelling to star graded hotels around the world have i ever had such a bad experience. Food was terrible, aircon didnt work properly in the room. Staff were slow on the serve or sometimes non existent. Their staff were upset because we stayed a bit late for our function. Now they have the cheek to ask if I took someting from their room??? All that after we spent HUYNDEREDS OF THOUSANDS at their establishment... That is utter disrespect and I will make sure that this gets spread far and wide around social media and have their tourism grading reduced. That is the last time they will ever see our entire company at their hotel.