1 reviews | Active since Member
Royal Tents - Never buy from this company I bought a Vip toilet which I negotiated to pay a price of R70 000.00 which included delivery cost on quotation (still have copy of the quotation ) instead of delivering the unit on agreed time frame they failed which result to me losing my first potential customer . On doing the investigations with regards to delivery of the unit on time I was told by Stacy one of their employees that quoted me for the unit that I need to pay R2500.00 for the unit to be delivered cause his Boss won't release the unit without delivery fee paid even though it was included on the quotation .
She kept on apologising and insisted that I pay the R2500.00 if I need the unit to be delivered , wish eventually I paid cause I was going to lose my first customer . Guess what still the unit was not delivered on agreed time had to organize with my other competitor to help me to assist the customer . Still on arrival of the unit on the later date the unit was so untidy with unprofessional fittings on the unit . Still complaint to the company even to the directors but had no response from anyone . Wrote emails called the branch no one wanted to assist .
Even tried asking the guy who works in one of their branch in Pretoria who also told me why did I buy it from their Head Office in durban I should have bought it from their branch .
GUYS NEVER BUY FROM THIS COMPANY THESE ARE CROOKS.