RS Financial Services
Claimed Business
RS Financial Services
Claimed Business
26 Reviews (last 12 months)
Does not respond to reviews
AI Review Summary
Based on recent customer reviews, RS Financial Services receives deeply polarized feedback. Satisfied clients praise their portfolio managers, credit score improvement, and assistance with debt review removal, highlighting clear communication and professional guidance. However, a significant number of customers report unauthorized account debits, unresponsive communication channels, failure to pay creditors on time, and prolonged delays in debt review flag removal despite upfront payments. Refund requests frequently go unanswered, and clients describe being given the runaround by staff. Trust and accountability concerns are a recurring theme among dissatisfied customers.
Performance(last 12 months):
TrustIndex
0
Ranking
#69
in Financial Services
NPS Score
-100
Recommended: Unlikely
Review Distribution
2.1|26 Reviews
Jun '25 - May '26
5(20.8%)
4(12.5%)
3(0%)
2(0%)
1(66.7%)
5(20.8%)
4(12.5%)
3(0%)
2(0%)
1(66.7%)
Frequently Asked Questions About RS Financial Services
Based on recent customer reviews, RS Financial Services receives deeply polarized feedback. Satisfied clients praise their portfolio managers, credit score improvement, and assistance with debt review removal, highlighting clear communication and professional guidance. However, a significant number of customers report unauthorized account debits, unresponsive communication channels, failure to pay creditors on time, and prolonged delays in debt review flag removal despite upfront payments. Refund requests frequently go unanswered, and clients describe being given the runaround by staff. Trust and accountability concerns are a recurring theme among dissatisfied customers.
RS Financial Services has a TrustIndex of 0 out of 10 on Hellopeter, based on 26 reviews in the last 12 months. Hellopeter has tracked RS Financial Services across 73 total reviews. How is the TrustIndex calculated? →
Recent reviews (26)
Used this business recently? Share your experience to help others decide.
Used this business recently? Share your experience to help others decide.
Share Your ExperienceLP
Leon P
1 reviews | Active since Jan 2020
5 Feb 2026, 11:39
RS FINANCIAL SERVICES IS USELESS
I have no alternative option but to turn to HELLO PETER to vent my frustrasions about RS FINANCIAL SERVICES. They are one of the worst companies i have dealt with in years. Their service is PATHETIC to say the least. They never contact you back, they never respond to any messages sent. NOW it gets even worse, they have deducted money from my account to pay my accounts on my behalf. Now i get messages from Lawyers stating that they havent paid my account for February. So basically they stole my money, refuse to answer my calls and messages and is not paying my accounts. Secondly, I have been with them for a year to remove my debt review status. To date NOTHING has been done. I paid them the required R7000 for Lawyers fees. But a year later, the Lawyers dont even respond to my messages. They told me it would take 4 months, its now 12 months and R7000 later and I am still under debt review. They lie, *****, cheat and bluntly refuse to take ownership. Im still waiting for them to call me, but im wasting my time!! Please stay away from them, they might seem like the answer to your problems. But they are not!!!!!
Helpful (0)
|Replies (0)LP
Leon P
1 reviews | Active since Jan 2020
5 Feb 2026, 11:39
RS FINANCIAL SERVICES IS USELESS
I have no alternative option but to turn to HELLO PETER to vent my frustrasions about RS FINANCIAL SERVICES. They are one of the worst companies i have dealt with in years. Their service is PATHETIC to say the least. They never contact you back, they never respond to any messages sent. NOW it gets even worse, they have deducted money from my account to pay my accounts on my behalf. Now i get messages from Lawyers stating that they havent paid my account for February. So basically they stole my money, refuse to answer my calls and messages and is not paying my accounts. Secondly, I have been with them for a year to remove my debt review status. To date NOTHING has been done. I paid them the required R7000 for Lawyers fees. But a year later, the Lawyers dont even respond to my messages. They told me it would take 4 months, its now 12 months and R7000 later and I am still under debt review. They lie, *****, cheat and bluntly refuse to take ownership. Im still waiting for them to call me, but im wasting my time!! Please stay away from them, they might seem like the answer to your problems. But they are not!!!!!
0
Replies (0)EM
Eunice M
1 reviews | Active since Jan 2020
6 Jan 2026, 08:39
unauthorised debt order
I am deeply unhappy with how this matter is being handled. I am aware of your company’s reviews on Hello Peter, where only 3 out of 10 clients expressed satisfaction. Given what I am currently experiencing, I am unfortunately not surprised by these reviews. I was promised feedback by 15:00, despite it being known that staff would be attending an end-of-year function. This raises serious concerns about whether my matter was ever intended to be addressed within the promised timeframe. I must ask whether I am being taken seriously in this process. I have not yet formally started doing business with your company, yet this experience has already created doubt and the impression that we are beginning on the wrong footing. I expect to be treated with seriousness and respect, especially given the financial distress this situation has caused. I trust that this matter will now be handled with the urgency and professionalism it deserves.
Helpful (0)
|Replies (0)EM
Eunice M
1 reviews | Active since Jan 2020
6 Jan 2026, 08:39
unauthorised debt order
I am deeply unhappy with how this matter is being handled. I am aware of your company’s reviews on Hello Peter, where only 3 out of 10 clients expressed satisfaction. Given what I am currently experiencing, I am unfortunately not surprised by these reviews. I was promised feedback by 15:00, despite it being known that staff would be attending an end-of-year function. This raises serious concerns about whether my matter was ever intended to be addressed within the promised timeframe. I must ask whether I am being taken seriously in this process. I have not yet formally started doing business with your company, yet this experience has already created doubt and the impression that we are beginning on the wrong footing. I expect to be treated with seriousness and respect, especially given the financial distress this situation has caused. I trust that this matter will now be handled with the urgency and professionalism it deserves.
0
Replies (0)EM
Eunice M
1 reviews | Active since Jan 2020
22 Dec 2025, 06:57
unathorise debt order
Public Alert to Fellow South Africans – My Experience with RS Financial Services I would like to alert fellow South Africans who may be in a similar financial position, especially those struggling with affordability of debt and considering debt remediation instead of debt review. I was in contact with RS Financial Services, where the consultants explained that my debt interest would be reduced, allowing me enough money to survive while remaining in good credit standing. This initially gave me relief, as I believed their assistance would help me manage my finances better. However, while the process was ongoing, I continued to research the company’s legitimacy and came across several concerning reviews on HelloPeter. This made me uncertain about proceeding. I was asked to complete forms and submit three months’ bank statements and a copy of my ID, but due to multiple commitments and my growing doubts, I did not complete the application nor submit the required documents. I was also not sure that I wanted to proceed with debt remediation. Despite this, on 15 December, an amount of R2,500 was debited from my bank account by RS Financial Services, allegedly as an instalment towards my debts. This came as a shock, as no contract had been signed, and my application was incomplete. I immediately contacted the consultant handling my account to query the debit. I was informed that my matter had been escalated. Since then, I have been given the runaround. I have continued paying my creditors directly, yet the R2,500 was still debited, and to date I have not received a clear explanation of where the money went. I have repeatedly requested a refund of the R2,500, but no positive feedback has been provided. Even the consultant advised that she is still awaiting feedback from the finance department. I have been following up for a long time, including requesting Franzelle to assist with the refund, without success. I want to make it clear that I do not owe RS Financial Services, I did not sign a contract with them, and I am not intending to do business with them in the future. Unfortunately, the relationship started on the wrong foot, and my trust has been broken. Please, fellow consumers, do thorough research and be cautious so that you are not put in a similar situation.
Helpful (0)
|Replies (0)EM
Eunice M
1 reviews | Active since Jan 2020
22 Dec 2025, 06:57
unathorise debt order
Public Alert to Fellow South Africans – My Experience with RS Financial Services I would like to alert fellow South Africans who may be in a similar financial position, especially those struggling with affordability of debt and considering debt remediation instead of debt review. I was in contact with RS Financial Services, where the consultants explained that my debt interest would be reduced, allowing me enough money to survive while remaining in good credit standing. This initially gave me relief, as I believed their assistance would help me manage my finances better. However, while the process was ongoing, I continued to research the company’s legitimacy and came across several concerning reviews on HelloPeter. This made me uncertain about proceeding. I was asked to complete forms and submit three months’ bank statements and a copy of my ID, but due to multiple commitments and my growing doubts, I did not complete the application nor submit the required documents. I was also not sure that I wanted to proceed with debt remediation. Despite this, on 15 December, an amount of R2,500 was debited from my bank account by RS Financial Services, allegedly as an instalment towards my debts. This came as a shock, as no contract had been signed, and my application was incomplete. I immediately contacted the consultant handling my account to query the debit. I was informed that my matter had been escalated. Since then, I have been given the runaround. I have continued paying my creditors directly, yet the R2,500 was still debited, and to date I have not received a clear explanation of where the money went. I have repeatedly requested a refund of the R2,500, but no positive feedback has been provided. Even the consultant advised that she is still awaiting feedback from the finance department. I have been following up for a long time, including requesting Franzelle to assist with the refund, without success. I want to make it clear that I do not owe RS Financial Services, I did not sign a contract with them, and I am not intending to do business with them in the future. Unfortunately, the relationship started on the wrong foot, and my trust has been broken. Please, fellow consumers, do thorough research and be cautious so that you are not put in a similar situation.
0
Replies (0)FJ
Faldelah J
1 reviews | Active since Jan 2020
3 Dec 2025, 07:39
Extremely happy client
I am extremely happy with the professional and reliable services that I have gotten from RS financial services. My portfolio manager, has walked the process with me every step of the way. My credit score has been boosted and creditors had been receiving payment. Great communication, besides the back log in the administration department. So proud to be a client of RS Financial Services. Thank you very much for the assistance.😁
Helpful (0)
|Replies (0)FJ
Faldelah J
1 reviews | Active since Jan 2020
3 Dec 2025, 07:39
Extremely happy client
I am extremely happy with the professional and reliable services that I have gotten from RS financial services. My portfolio manager, has walked the process with me every step of the way. My credit score has been boosted and creditors had been receiving payment. Great communication, besides the back log in the administration department. So proud to be a client of RS Financial Services. Thank you very much for the assistance.😁
0
Replies (0)MW
Majeedah W
1 reviews | Active since Jan 2020
2 Dec 2025, 10:05
Excellent And reliable Financial Services
RS Financial Services offers reliable, professional support with clear guidance and excellent customer service. Their team is knowledgeable, helpful, and committed to making financial processes easier for clients. Highly recommended for trustworthy financial assistance.
Helpful (0)
|Replies (0)MW
Majeedah W
1 reviews | Active since Jan 2020
2 Dec 2025, 10:05
Excellent And reliable Financial Services
RS Financial Services offers reliable, professional support with clear guidance and excellent customer service. Their team is knowledgeable, helpful, and committed to making financial processes easier for clients. Highly recommended for trustworthy financial assistance.
0
Replies (0)KC
Kimone C
1 reviews | Active since Jan 2020
2 Dec 2025, 09:59
Exceptional service
RS Financial Services delivered exceptional service! I had a truly great experience from start to finish. The team was professional, friendly, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I felt supported every step of the way. It’s rare to find such reliable and efficient service these days, and RS Financial Services exceeded all my expectations. Highly recommended!
Helpful (0)
|Replies (0)KC
Kimone C
1 reviews | Active since Jan 2020
2 Dec 2025, 09:59
Exceptional service
RS Financial Services delivered exceptional service! I had a truly great experience from start to finish. The team was professional, friendly, and incredibly helpful throughout the entire process. They took the time to explain everything clearly and made sure I felt supported every step of the way. It’s rare to find such reliable and efficient service these days, and RS Financial Services exceeded all my expectations. Highly recommended!
0
Replies (0)KS
Kelly S
1 reviews | Active since Jan 2020
2 Dec 2025, 09:47
Happy customer
Great assistance with removal of the debt review flag, I have received my clearance certificate today!!! I do not regret the decision that I made. Not only been removed from debt review but the payment to my accounts. I should have known that there is a better option than debt review!! I do not regret signing up with RS Financial Services!!!! Thank you to Wheedaat, Shamiema and Dawn for the fantastic assistance. Wheedaat has explained everything in detail and has assisted me every step of the way!!!
Helpful (0)
|Replies (0)KS
Kelly S
1 reviews | Active since Jan 2020
2 Dec 2025, 09:47
Happy customer
Great assistance with removal of the debt review flag, I have received my clearance certificate today!!! I do not regret the decision that I made. Not only been removed from debt review but the payment to my accounts. I should have known that there is a better option than debt review!! I do not regret signing up with RS Financial Services!!!! Thank you to Wheedaat, Shamiema and Dawn for the fantastic assistance. Wheedaat has explained everything in detail and has assisted me every step of the way!!!
0
Replies (0)GR
Giwumbie R
1 reviews | Active since Jan 2020
19 Nov 2025, 12:44
AMAZING!!!
Great customer service,thanks rs for the wonderful service, thank you Shamiema really a sweet women. Was rough in the beginning but I was always kept up to date with all my accounts thank you RS FINANCIAL SERVICES
Helpful (0)
|Replies (0)GR
Giwumbie R
1 reviews | Active since Jan 2020
19 Nov 2025, 12:44
AMAZING!!!
Great customer service,thanks rs for the wonderful service, thank you Shamiema really a sweet women. Was rough in the beginning but I was always kept up to date with all my accounts thank you RS FINANCIAL SERVICES
0
Replies (0)