unauthorised debt order

I am deeply unhappy with how this matter is being handled. I am aware of your company’s reviews on Hello Peter, where only 3 out of 10 clients expressed satisfaction. Given what I am currently experiencing, I am unfortunately not surprised by these reviews.

I was promised feedback by 15:00, despite it being known that staff would be attending an end-of-year function. This raises serious concerns about whether my matter was ever intended to be addressed within the promised timeframe. I must ask whether I am being taken seriously in this process.

I have not yet formally started doing business with your company, yet this experience has already created doubt and the impression that we are beginning on the wrong footing. I expect to be treated with seriousness and respect, especially given the financial distress this situation has caused.

I trust that this matter will now be handled with the urgency and professionalism it deserves.