1 reviews | Active since Member
<p>I bought a Land Rover Discovery from RSC Auto on the 18th of June 2015, I drove from JHB to Nelspruit where I live, the very next day I had a breakdown with the vehicle, the head was cracked and there was diesel in the oil which caused the engine to seize, I contacted RSC Auto immediately, they were so friendly and reassuring and agreed to have the vehicle fixed, this never happened. So to make a long story short, I had to make a case against them at MIOSA (Motor industry ombudsman of South Africa). MIOSA ruled against RSC Auto on the 6th of November 2015 and the ruling stated that they had to fix the vehicle, RSC never fixed it, then on the 25th of January 2016 MIOSA again ruled against RSC Auto to have the vehicle fixed, once again they ignored the ruling. MIOSA advised me that they cannot do anything further for me and I will have to do a complaint with the NCC (National consumer commission). So well that is exactly what I did, I send my complaint on the 23de of February to the NCC and till today has not received any real feedback from them.</p> <p> I have now been without a vehicle for a year, I still have to pay every month’s instalment on the vehicle and yes Insurance.</p> <p>I have nothing good to say about RSC Auto’s customer service so will rather not say anything. You can make up your own minds, but I surely will not recommend them to anyone, unless you want to pay for a vehicle and not drive it for over a year. Im not impressed.</p>
Want to add, if anyone has advice for me or know of a good lawyer who will be willing to assist me it will be greatly appreciated.
Want to add, if anyone has advice for me or know of a good lawyer who will be willing to assist me it will be greatly appreciated.