Poor Security Response - Technical

<p>I logged a call with TRSS Technical Department Wednesday 4th May after receiving an sms that my alarm was not going through to their Control Centre, they promised that they would send someone through on Thursday 5th May to check the Radio Link, Thursday no one arrived, called Friday still no response all in meetings, I have made 6 calls to RSS to get this sorted out, no luck. &nbsp;Called again this morning 08h00 am still waiting for someone to call me back as they were all yet again in meetings. &nbsp;I am not sure what a person needs to do to get assistance, I will be going to our local newspaper as well as our Residence Forum, the service from TRSS is absolutely appauling, definately will be looking for a new Security Company as this one is not worth staying with.</p> <p>&nbsp;</p> <p>I have advised my Insurance Company of the lack of response and security and that should something happen then they need to claim all expenses directly from RSS</p>