1 reviews | Active since Member
<p>I have been an RSS Security Service ("RSS") armed response client for more that 5 years. On the 2nd of January this year I called RSS informing them that I wanted to discontinue thier service from the 1st of February. The following day on the 3rd January I got a email from Ms Marisa Potgieter of RSS's accounts department asking me to fill a form which was attached her email and return it. Which I did and returned the filled form to Ms Marisa Potgieter on the 6th of January.</p> <p> </p> <p>To my suprise my account was debited by RSS, with the monthly debit order, on the 1st of February 2017 and a further debit order was also put through my account on the 10th of February. Another debit order went through on my account, again on the 1st of March.</p> <p> </p> <p>I sent an email to Ms Potgieter on 6th of March complaining about these debit orders and requesting a refund. No response has been received up until now!! I do not understand why RSS is still collecting money from my account after I cancelled their service. RSS should refund my hard earned money!!!</p> <p> </p>