RSUM ASSESSORS ARE A DISGRACE - MOTOR INSURANCE CLAIM

THESE ASSESSORS ARE THE RUDEST < MOST UNPROFESSIONAL business i have ever dealt with ,

see correspondance below, on motor claim , where their client admitted liability. SEE THEIR THREATENING ATTItude in the letter below DATE: 14.08.2025 POLICY HOLDER: Arbois Two & Three Ltd & Arbois Seven (Pty) Ltd T/As take a Lot VIA Email: Lizette.duPlessis@psg.co.za To whom it may concern POLICY NUMBER: TTP493623 CLAIM NUMBER: 31490 DATE OF LOSS: ON OR ABOUT: 13.05.2025 At the instance of Western National Insurance Company Limited and after due consideration by our internal claim’s escalation committee, we advise that we have assessed the merits of the reported incident. In terms of the information contained in the claim documentation and supporting information, it is clear that there was no negligence on the part of our Insured for the damages sustained to the third-party vehicle. We hereby deny any and all liability arising out of the above-mentioned incident. Kindly be advised that should any legal proceedings be instituted against the policy holder pertaining to this reported incident, we will defend the matter with vigour. We make no admissions regarding the claim and all our rights under the policy are reserved. This matter is, therefore, not a claim being repudiated, but merely a matter that the circumstances do not constitute a claim in terms of the policy. Yours faithfully Corinna Roets Head of Claims E c.roets@rsum.co.za T +27 (0)21 271 1020 C +27 (0)82 257 5546